Mission Statement

We focus on total commitment to quality and customer satisfaction.

New Jersey Laboratories is dedicated to being a leading provider of analytical services. We focus on total commitment to quality and customer satisfaction.

With more than 80 years of service and a staff dedicated to quality and client service, we are well qualified to provide comprehensive testing services combined with a strong commitment to quality assurance under strict, CGMP requirements.

Our vision is to be recognized by our clients and regulatory bodies as an integral, vital and adjunct service to their quality assurance program.

Why Choose Us?

Quality and Accuracy
At New Jersey Laboratories, we have the ability to interpret, practice, and perfect complex USP methods, as well as understand and implement a majority of the methods published in the FCC. Once we have undertaken a project, we pore through the data to ensure complete accuracy. The validation reports we create are solid – complete with all supporting documentation and comprehensive explanations. We provide all our data, and are transparent with our in-depth validations.

Personalized Service
We are determined to provide you with an exceptional customer service experience. Client interests are consistently met and exceeded through reliable, friendly and professional service. We aim to keep open active and ongoing communication lines with all our clients throughout the testing period. We want to make sure that your tests are done right, and we will work with you to get your needs met. Consistently meeting client requirements and providing high quality work has enabled us to grow our capabilities and ensure our continued success.

Customizable Service
Not only do we follow general practice methods and testing, we can also create a method for your product, validate the method, and create a Standard Operating Procedure (SOP) for the method. On the flip side, if you already have an in-house method for a given product, we will follow the methods you provide.

Additionally, we note that creating methods for dietary supplements is a complex undertaking, and there are many inconsistencies among different sources. For example, countries can produce the same botanical, but each may vary in terms of potency, impurities, and efficacy. Our laboratory has a niche expertise, where we are able to analyze the variances in raw materials and finished products with minimal method development.

Regulatory Compliance
To satisfy your quality objectives and to meet regulatory requirements, we follow a rigorous quality program. All analyses performed in our laboratory meet strict compliance as described in these Current Good Manufacturing Practices (CGMP) and Good Laboratory Practices (CGLP). Procedures control all aspects of analysis including sample submittal, calibration, analysis of samples, data reporting and records management. Our QA program provides the continuity and control to perform all aspects of an analysis in a defined and systematic manner. Proper safety and chemical hygiene practices are in use throughout the laboratory.

Data Integrity
Data integrity is a fundamental part of our quality assurance program, and we adhere closely to CGMP guidelines on data integrity in order to ensure complete, consistent, and accurate data. Our policies extend to the management of documents and electronic records, as well as the training for our employees.

Reporting Results
We write solid, comprehensive protocols that withstand FDA scrutiny, and we closely guide our clients through the process. We also ensure that our clients understand what is contained in the reports by thoroughly explaining, clarifying, and answering any questions our clients may have.